Introduction Did you know global e-commerce spending is on track to hit $6.8 trillion by 2028? That’s a massive digital shelf opportunity most businesses aren’t fully prepared to capitalize on. Here’s why these matters: 79% of online buyers choose to shop from businesses that provide consistent customer experiences across channels, while 73% make purchase decisions based […]
Introduction Carbon footprint reduction starts with addressing the most wasteful business practices. Did you know that a typical mid-sized business produces around 18,000 invoices annually, equivalent to two tons of paper waste? Furthermore, considering the average employee prints 500 A4 sheets per year, a company of just 10 people consumes approximately 5000 pieces of paper […]
Introduction QR codes on product packaging have revolutionized how consumers interact with brands while shopping. Surprisingly, 64% of consumers have scanned a QR code while shopping in-store, with packaging influencing repeat purchases for 59% of shoppers. This powerful connection between physical products and digital experiences is changing retail landscapes across industries. When we examine the benefits […]
Introduction Did you know that 24% of Gen Z consumers in the US prefer personalized product recommendations when buying beauty products? This preference for personalization isn’t surprising when you consider that retail e-commerce sales reached approximately 5.2 trillion U.S. dollars worldwide in 2021 and are forecast to grow by 56% over the next few years, […]
Introduction In today’s healthcare industry, operational speed and accuracy are vital, not just for cost efficiency but for patient care outcomes. For Hologic, a global leader in women’s health innovation, inefficient manual order processes were creating bottlenecks that directly impacted customer service and fulfillment timelines. That was before they partnered with Commport Communications, a Canadian […]