Case Study

Built on Trust: Kissinger Associates & Commport

See how a 20+ year reseller partnership helped SMB and mid-market businesses automate EDI, cut transaction costs, and improve order processing 

EDI Expertise. Reliable Connectivity. One Trusted Partnership​

For more than 20 years, Kissinger Associates and Commport have worked together to simplify EDI integration for SMB and mid-market businesses. Kissinger brings specialized Sage 100 ERP expertise, while Commport provides the VAN connectivity, flexible communication options, and responsive support needed to keep business transactions moving.

20+ Years
of Partnership

SMB & Mid-Market
Focus

Reliable EDI
Connectivity

About Kissinger Associates

For more than 40 years, Kissinger Associates has helped small and mid-market businesses simplify operations, streamline financial processes, and maximize the value of their ERP systems.

Specializing in Sage 100 development and integration, Kissinger provides solutions for eCommerce, EDI, and API connectivity, supported by in-house technical expertise and responsive customer service. Through its long-standing partnership with Commport, Kissinger helps customers access reliable VAN connectivity as part of a comprehensive EDI integration solution.

Visit Kissinger Associates 

Measurable Results at a Glance

87%*

Reduction in EDI
Transaction Costs

40+

Hours Recovered
Every Week

< 24 HRS

Typical New
Connection Setup

SAME DAY

Order Processing

*87% cost reduction reflects results achieved by one Kissinger customer following implementation of EDI Advantage with Commport VAN. Other results reflect outcomes and service experiences described in the case study. Individual results may vary.

Finding a Reliable, Flexible EDI VAN Partner

Businesses integrating EDI with their ERP systems need more than basic document transmission. They need dependable connectivity, efficient onboarding, flexible integration, and predictable costs.

Dependable Support

Support that disappeared after the sale, leaving customers without the help they expected.

Slow Trading Partner Onboarding.

Slow trading partner connections could take days or weeks, delaying critical customer operations.

Flexible Connectivity

Limited protocol support forced customers into one-size-fits-all setups that didn't match their environment.

UnPredictable Costs

Per-transaction pricing made EDI increasingly expensive as customer transaction volumes grew.

ERP Expertise Meets Reliable VAN Connectivity

Commport’s VAN services complement Kissinger’s ERP integration expertise to deliver dependable, flexible EDI connectivity.

Speed That Matches Customer Expectations

New trading partner connections are typically established within 24 hours, helping Kissinger get customers up and running with minimal delay.

Connection Flexibility

From AS2 and SFTP to APIs and web portals, Commport supports multiple connection methods so Kissinger can match the VAN environment to each customer's needs.

Support That Holds Up

Responsive, knowledgeable support gives Kissinger confidence that customers will continue to receive help long after implementation.

Joseph Powell, President of Kissinger Associates
“
Commport's support team has been exceptional! Responsive, knowledgeable, and always available when we need them. Their commitment to customer service has made them a trusted partner.

Joseph Powell, CPA, CGMA

President, Kissinger Associates

”

CONTACT

Get Started with Commport Today