Case Study

Built on Trust: Kissinger Associates & Commport

See how a 20+ year reseller partnership helped SMB and mid-market businesses automate EDI, cut transaction costs, and improve order processing 

EDI Expertise. Reliable Connectivity. One Trusted Partnership​

Kissinger Associates Specializes in ERP consulting and Sage 100 integration for SMB and mid-market businesses. When its customers need reliable EDI connectivity. Kissinger turns to Commport. For more thsn two decades, the two companies have worked together to provide customers with fast, flexible VAN connectivity backed by responsive support.

20+ Years
of Partnership

SMB & Mid-Market
Focus

Reliable EDI
Connectivity

Measurable Results at a Glance

Kissinger Associates Specializes in ERP consulting and Sage 100 integration for SMB and mid-market businesses. When its customers need reliable EDI connectivity. Kissinger turns to Commport. For more than two decades, the two companies have worked together to provide customers with fast, flexible VAN connectivity backed by responsive support.

87%

Reduction in EDI
Transaction Costs

40+

Hours Recovered
Every Week

< 24 HRS

Typical New
Connection Setup

SAME DAY

Order Processing

Choosing a VAN Partner Customers Can Rely On

Through its experience working with VAN providers, Kissinger saw the same challenges emerge across the industry:

Dependable Support

Support that disappeared after the sale, leaving customers without the help they expected.

Faster Onboarding

Slow trading partner connections could take days or weeks, delaying critical customer operations.

Flexible Connectivity

Limited protocol support forced customers into one-size-fits-all setups that didn't match their environment.

Predictable Costs

Per-transaction pricing made EDI increasingly expensive as customer transaction volumes grew.

Commport VAN + Kissinger EDI Advantage

Speed That Matches Customer Expectations

New trading partner connections are typically established within 24 hours, helping Kissinger get customers up and running with minimal delay.

Connection Flexibility

From AS2 and SFTP to APIs and web portals, Commport supports multiple connection methods so Kissinger can match the VAN environment to each customer's needs.

Support That Holds Up

Responsive, knowledgeable support gives Kissinger confidence that customers will continue to receive help long after implementation.

Joseph Powell, President of Kissinger Associates
“
Commport's support team has been exceptional! Responsive, knowledgeable, and always available when we need them. Their commitment to customer service has made them a trusted partner.

Joseph Powell, CPA, CGMA

President, Kissinger Associates

”

A Partnership Embedded in How Kissinger Goes to Market

For Kissinger, Commport isn’t simply another technology vendor. Commport has become part of how Kissinger delivers EDI to its Sage 100 customers. 

As Kissinger continues to grow its EDI practice, customers who need VAN connectivity can be introduced to Commport when it’s the right fit – creating a partnership that grows alongside both businesses. 

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