EDI 865 Purchase Order Change Acknowledgement/Request - Seller Initiated

EDI 865 Purchase Order Change Acknowledgement/Request - Seller Initiated is a type of electronic data interchange transaction set that is used to communicate with trading partners about an existing purchase order. This document is usually sent in response to an EDI 860 Purchase Order Change Request from a buyer, such as a retailer.

View the full list of EDI X12 documents and transactions

What is EDI 865?

EDI 865 Purchase Order Change Acknowledgement/Request – Seller Initiated is a type of electronic data interchange transaction set that is used to communicate with trading partners about an existing purchase order. This document is usually sent in response to an EDI 860 Purchase Order Change Request from a buyer, such as a retailer.

This electronic document complies with the ANSI X12 EDI specification.

Benefits of the EDI 865

All EDI documents are securely encrypted in transit, allowing trading partners to send sensitive data such as pricing and contact information safely. Implementing the 865 offers benefits to both the retailer or distributor (receiver) and the supplier (sender).

Reduce manual effort  while saving time and money by eliminating the need to call, email or fax confirmation of order changes

Eliminate errors by reducing the volume of paperwork and increase operating efficiencies

How is an EDI 865 Used?

The EDI 865 is sent by the seller to either acknowledge a change to a purchase order from the buyer or to apply changes to a purchase order. After the EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller to indicate the successful transmission.

The typical process of the 865 looks like this:

  • Buyers submit  EDI 850 Purchase Order transactions to sellers to order products
  • The sellers respond with EDI 855 Purchase Order Acknowledgment
  • A buyer wishing to make changes to the original Purchase Order communicates those changes with 860 Purchase Order Change Request transaction
  • The seller communicates acceptance or rejection of the buyer’s changes with an 865 Acknowledgement
  • Sellers may also request changes to the original PO using the 865 Request
  • Once EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller

EDI 865 Segments

    • Since the EDI 865 is used to confirm or reject changes to an original order, it will almost always have a lot of the same information as the EDI 860. For example, EDI 865 will likely include:

      • Product descriptions and quantities
      • Buyer and seller information
      • Shipping and delivery information.

      The most important aspect of the EDI 865 is that it confirms of changes being made to the original order. Changes indicated on EDI 865 may include:

      • Quantity or product type changes 
      • Addition of new items 
      • Deletion of items 
      • Price Changes 

      The seller can also indicate whether a proposed change was rejected, accepted, or accepted with additional adjustments.

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EDI 865 Specifications

ANSI ASC X12

The American National Standards Institute (ANSI) chartered the Accredited Standards Committee (ASC) X12 to develop uniform standards for inter-industry electronic exchange of business transactions, namely electronic data interchange. ASC X12 also contributes to UN/EDIFACT messages that are used widely outside of the United States.

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Looking for more? We got you!

We got the goods to help you utilize your EDI services effectively. We encourage you to explore our available resources below

Full List of EDI ANSI X12 Documents and Transactions

Read the full list of EDI x12 Documents and Transactions. PDF version available for download!

The Complete EDI Guide

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Getting Started with EDI

EDI can make life so much easier for businesses that need to pile through hundreds of pages of reports, invoices and data. Sounds great—but what does your business need to get started with EDI? Find out where to start!