EDI 865 Purchase Order Change Acknowledgement/Request - Seller Initiated
EDI 865 Purchase Order Change Acknowledgement/Request - Seller Initiated is a type of electronic data interchange transaction set that is used to communicate with trading partners about an existing purchase order. This document is usually sent in response to an EDI 860 Purchase Order Change Request from a buyer, such as a retailer.
What is EDI 865?
EDI 865 Purchase Order Change Acknowledgement/Request - Seller Initiated is a type of electronic data interchange transaction set that is used to communicate with trading partners about an existing purchase order. This document is usually sent in response to an EDI 860 Purchase Order Change Request from a buyer, such as a retailer.
This electronic document complies with the ANSI X12 EDI specification.

Benefits of EDI 865
All EDI documents are securely encrypted in transit, allowing trading partners to send sensitive data such as pricing and contact information safely. Implementing the 865 offers benefits to both the retailer or distributor (receiver) and the supplier (sender).
How is an EDI 865 Used?
The EDI 865 is sent by the seller to either acknowledge change to a purchase order from the buyer, or to apply changes to a purchase order. After the EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller to indicate the successful transmission.
Typical process of the 865 looks like:
- Buyers submit EDI 850 Purchase Order transactions to sellers to order products
- The sellers respond with EDI 855 Purchase Order Acknowledgment
- A buyer wishing to make changes to the original Purchase Order communicates those changes with 860 Purchase Order Change Request transaction
- The seller communicates acceptance or rejection of the buyer’s changes with an 865 Acknowledgement
- Sellers may also request changes to the original PO using the 865 Request
- Once EDI 865 is received by the buyer an EDI 997 (Functional Acknowledgement) is sent back to the seller
EDI 865 Segments
Since the EDI 865 is used to confirm or reject changes to an original order, it will almost always have a lot of the same information as the EDI 860. For example, EDI 865 will likely include:
- Product descriptions and quantities
- Buyer and seller information
- Shipping and delivery information.
The most important aspect of the EDI 865 is that it confirms of changes being made to the original order. Changes indicated on EDI 865 may include:
- Quantity or product type changes
- Addition of new items
- Deletion of items
- Price Changes
The seller can also indicate whether a proposed change was rejected, accepted, or accepted with additional adjustments.
EDI 865 Specifications
ANSI ASC X12
The American National Standards Institute (ANSI) chartered the Accredited Standards Committee (ASC) X12 to develop uniform standards for inter-industry electronic exchange of business transactions, namely electronic data interchange. ASC X12 also contributes to UN/EDIFACT messages that are used widely outside of the United States.
Electronic Data Interchange (EDI) is defined as the electronic communication process for exchanging data amongst trading partners without human intervention. Simply put, EDI provides a technical basis for commercial “conversations” between two entities, either internal or external.
EDI encompasses the entire electronic communication process including:
- Transmission
- Message Flow
- Document Format
- Software Used to Interpret Documents
An Integrated EDI solution translates your inbound documents, like purchase orders, from your trading partners’ EDI files into a format that can be imported directly into your ERP, accounting or other business system.
When you’re ready to send out invoices, PO acknowledgments or other outbound documents, it takes the format exported from your system and translates it into the EDI formats required by your trading partners.
Commport’s Integrated EDI solution has no complicated or expensive software to install, and no need for you to be an EDI
expert or create your own mappings
The solution grows easily as your business grows and adding new customers is easy.
Translation is fast and reliable – so you can focus on your business
Key Features of Commport's Integrated EDI
- Documents flow into and out of your business system without any human interaction.
- Commport handles all of the ‘EDI’ work.
- No delays between your customer sending an order and you receiving it.
- Reduce manual effort
- Eliminate errors
- Improve cash flow
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