Commport Communications International

Careers

Join our team of innovative EDI professionals and let’s build our future together

Commport Communications believes that empowering our employees to grow and develop opens doors for the future of our team, our business and our clients. We encourage collaboration and innovation to continue to provide our clients with the newest technological advancements in EDI, VAN and GDSN solutions.

E-commerce continues to be a high growth market, and our entrepreneurial spirit is energized by the challenge to continue to be a leader in the industry. For over 26 years, we have developed solutions for our clients that bring success to their businesses through reliable Tier One processes and products. We are committed to staying at the forefront of new technology solutions that create value for our customers.
We are agile and flexible, adapting to the needs of our clients and we encourage our employees to engage and collaborate. Our entrepreneurial spirit is balanced by our community-oriented culture, and we offer competitive compensation in salary and benefits.

Help Desk Supervisor Position - April 18, 2013

Commport Communications International is looking for a Help Desk Supervisor to fill a full time position as part of the Help Desk Team in Aurora, Ontario. The Help Desk Supervisor will ensure the highest level of customer service is provided. Responsibilities will include scheduling, ensuring conformity with company policies, annual staff reviews, training, performance objectives, process improvement, and providing customer support via phone and email. Outstanding customer service, multi-tasking and computer skills are required. Previous supervisory experience will be an asset.

Qualifications:

• 2 years of EDI or b2b eCommerce experience
• 5 years customer service related experience
• Able to work under pressure to meet deadlines

Please send your resume and cover letter to jobs@commport.com

Help Desk Representative Position - April 18, 2013

Commport Communications International is looking for a Help Desk Representative to fill a full time position as part of the Help Desk Team in Aurora, Ontario. The Help Desk Representative will respond to customer inquiries via phone and email, track and trace issues and assist in troubleshooting. Outstanding customer service, multi-tasking and computer skills are the primary requirements. Basic knowledge of networking communication protocols such as FTP and AS2 or bilingualism (English and French) considered a bonus. Technical training in Electronic Data Interchange will be provided.

Please send your resume and cover letter to jobs@commport.com

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"I am writing to thank everyone at Commport Communications International Inc. for their outstanding service and support. We approached them when on the verge of losing an important customer because other Certified Data Pool companies could not meet our needs on time. They were sensitive to the urgency of our situation and our level of experience. T...