Full-Service EDI Providers Vs Managed EDI Service Providers


Electronic Data Interchange (EDI) has become an integral part of modern business operations, enabling efficient and secure data exchange between trading partners. When it comes to implementing EDI, businesses have two primary options: full service EDI providers and managed EDI service providers.

Let us compare these two approaches and explore their benefits and considerations. To provide a comprehensive overview, we will present a comparative table highlighting key features, capabilities, and considerations for each option.

Full Service EDI Providers vs Managed EDI Service Providers

Features Comparative Table

Full Service EDI Providers
Managed EDI Service Providers
Description Comprehensive end-to-end EDI solutions Outsourced management of EDI processes.
Implementation Businesses manage the entire EDI infrastructure. The service provider manages EDI infrastructure.
Expertise In-house EDI expertise is required. Reliance on the service provider’s EDI expertise.
Costs Higher upfront investment and ongoing maintenance. Lower upfront costs and predictable fees
Scalability Scalability depends on in-house resources. The service provider offers scalable solutions.
Flexibility More control and customization options. Less control, and limited customization options.
Maintenance Internal responsibility for system maintenance. The service provider manages system maintenance.
Compliance Management Businesses are responsible for compliance adherence. The service provider ensures compliance management.
Trading Partner Direct communication and coordination with partners. The service provider handles partner interactions.
Technical Support Limited technical support from the provider. Provider offers technical support and assistance.

Full Service EDI Providers vs Managed EDI Service Providers

Considerations Comparative Table

Things to Consider
Full Service EDI Providers
Managed EDI Service Providers
Complexity and ControlOffers more control and customization options but requires in-house expertise to manage the infrastructureOffer simplicity and convenience by outsourcing the management of EDI processes.
CostsTypically involve higher upfront investment and ongoing maintenance costs..Offers lower upfront costs and predictable monthly fees..
ScalabilityScalability with full-service providers depends on the organization’s internal resourcesWhile managed service providers offer scalable solutions tailored to the business’s needs.
Technical SupportMay offer limited technical support.Typically provide comprehensive technical support and assistance

Compliance and Adherence

Require businesses to ensure compliance adherenceTake on the responsibility of compliance management


Choosing between a full service provider or a managed EDI service provider depends on various factors, including budget, in-house expertise, scalability requirements, and the level of control desired. Full service providers offer more control and customization options but require more internal management, while managed service providers provide convenience and expertise with lower upfront costs. Carefully evaluating the features, capabilities, and considerations discussed above will help businesses determine the most suitable option to meet their EDI requirements and drive successful electronic data interchange operations.

Commport EDI Solutions

Commport offers wide range of EDI solutions which is easy to integrate and affordable. Our award winning support and experienced staff with over 35+ years of industry experience can help you make your EDI journey happier. 100% EDI compliance guaranteed.

Need Help? Download: EDI Buyers Guide

Unlock the full potential of your supply chain with our comprehensive EDI Buyer's Guide — your first step towards seamless, efficient, and error-free transactions

Frequently Asked Questions

  • Full-Service Providers: These providers offer end-to-end EDI solutions, including software, mapping, translation, and ongoing support. They handle all aspects of EDI implementation and management.

  • Managed EDI Service Providers: These providers focus on managing existing EDI systems rather than providing a complete solution. They offer services like monitoring, troubleshooting, and optimizing EDI processes.

  • Full-Service Providers: Ideal for small businesses lacking EDI expertise or resources. They offer comprehensive support, making EDI implementation and management hassle-free.

  • Managed EDI Service Providers: Suited for small businesses already equipped with EDI systems but needing assistance in maintenance and optimization. It’s a cost-effective solution for those not needing full-scale EDI implementation.

  • Full-Service Providers: Typically charge a setup fee along with ongoing subscription or transaction-based pricing. Costs cover comprehensive services, including software licenses, support, and updates.

  • Managed EDI Service Providers: Pricing models vary, often based on the level of support required. It can include monthly or annual subscriptions or pay-per-incident arrangements, making it adaptable to varying business needs.

  • Full-Service Providers: Switching may require more effort as it involves migrating entire EDI systems. However, comprehensive support from new providers can streamline the transition.

  • Managed EDI Service Providers: Switching is relatively easier since these providers focus on managing existing systems. Transitioning between providers involves mainly transferring service agreements and access credentials.

  • Business Complexity: Full-service providers are better for businesses with complex EDI needs, while managed providers suit those with existing systems needing maintenance.

  • Budget and Resources: Full-service providers may be costlier but offer comprehensive support, while managed providers offer more flexibility in pricing and resource allocation.

  • Scalability: Consider whether the chosen provider can accommodate future growth in transaction volume and complexity. Full-service providers often offer scalable solutions, while managed providers may require additional negotiation for scaling up.

Sign up for our Newsletter

Table of Contents

Read More


Get a Free Quote Today