EDI automates orders flowing in and out of the supply chain with ease without manual intervention. It helps connect all involved parties i.e., suppliers, logistics providers, and retailers. Many large retailers require their suppliers to use EDI because it enables transactions to be completed seamlessly through electronic automated, means.
There are many reasons why you should start using EDI Order Processing today.
Improve Customer Service
Focus on What Matters Most
EDI Order Processing Workflow
Before EDI, companies use to depend on paper-based communications to send and receive invoices, confirmation receipts, and a few other documents which were sent via mail/courier. This process often leads to errors and delays in order processing and finally leads to dissatisfied customers and loss of money to the business.
EDI helped businesses replace this manual process and automate the document exchange process electronically using a point-to-point connection or EDI VANs (Value added network).
Here is an example of how EDI order processing works,
- In the first step, a buyer sends the purchase order (EDI 850) to the supplier.
- After the supplier receives the purchase order, they will send an acknowledgment document (EDI 855) to the buyer followed by the invoice (EDI 810).
- Then a buyer may receive a shipment notification from the warehouse (EDI 940) indicating they will receive their order from a particular warehouse.
- Once the items are ready for shipping, the buyer will receive an advance ship notice (EDI 856) which will inform the buyer that the shipment is on the move to the destination.
Benefits of EDI Order Processing
EDI Order Processing allows you to automate your entire order processing workflow, so you can focus on growing your business instead of spending time on manual tasks.
1. Improve Relationship with Trading Partners
Being EDI compliant helps you do business with all major retailers, as most of them require their suppliers to be EDI compliant to do business with them. With EDI in place, you can build trust and credibility with your retail trading partners.
2. Reduce Missing Orders
With EDI never worry about missing an order. EDI ensures that all your orders are processed accurately, with a confirmation at each stage of the order cycle.
3. Adding New Customers is Easy
Adding new customers will be easy as you will be working with a full-service EDI provider, they would already have established relationships with all major retail partners and will have all the mappings and other requirements ready and it will be easy to connect with any retail partner easily.
4. Reduce Order Processing Errors
When orders are processed manually there might be a few errors which can lead to costly chargebacks from retailers and sometimes even cause a legal problem. With EDI, you can eliminate these costly errors and automate the entire order processing.
5. Resource Reallocation
Once you eliminate the manual order processing, your team will have more time and you can reallocate the resources to another business process.