EDI Compliance Overview
Home Hardware has had a standing EDI requirement with its suppliers for several years, while most trading partners have complied and are in good standing, there is a large number of trading partners not sending Purchase Order Acknowledgements (855) and Advance Ship Notices (ASN 856). Home Hardware is requesting all suppliers to begin using the EDI transactions listed below.
Home Hardware is committed to this strategic course and believe that it will benefit you by eliminating PO errors before product is shipped, eliminate lost or misplaced documents and streamline the logistics process by providing visibility to accurate and on-time shipments. Failure to comply with this request may result in non-compliance fees and a review of your Supplier status with Home Hardware.
GS ID: 201481793
Training Documentation: Using Internet EDI for Home Hardware
Monday - Friday 6:30am - 7:00pm ET
Phone: 905-727-6782, Option 2
Monday - Friday, 12:00 - 6:30am 8:00pm - 11:59pm ET
Saturday - Sunday, 12:00am - 11:59pm ET
Phone: 905-727-6782, Extension 2222
As a customer centric service organization, Commport is always striving to ensure that our customers are satisfied with the solutions and services that we offer in Electronic Data Interchange, Value Added Networks, and Global Data Synchronization Networks.
To measure our success at exceeding our customers expectations, we perform Customer Satisfaction Surveys on an annual basis as well as surveying customers that deal with our support representatives on a regular basis.
These survey allows us to gain a better understanding of our customers and their level of satisfaction and to benchmark our performance as we endeavor to make changes and improvements to our products and services.