EDI 869 - Order Status Inquiry

The EDI 869 Order Status Inquiry is a transaction set that allows a buyer or purchasing party to request the status of their order from a seller, manufacturer, or supplier. This document is crucial in maintaining transparency and efficiency in the supply chain, ensuring both parties have up-to-date information on the processing stages of an order.

View the full list of EDI X12 documents and transactions

What is EDI 869?

An EDI 869 also known as x12 869 Order Status is an electronic document that allows a buyer to request ststus of their order from a seller, manufacturer or a supplier. This electronic document complies with the ANSI X12 EDI specification.

Benefits of the EDI 869

The edi 869 document is crucial in maintaining transparency and efficiency in the supply chain, ensuring both parties have up-to-date information on the processing stages of an order

Improved Visibility

Enables buyers to track the progress of their orders in real-time, enhancing supply chain visibility.

Increased Efficiency

 Reduces the need for manual follow-ups via phone calls or emails, saving time and resources.

Enhanced Accuracy

Minimizes errors associated with manual status inquiries, ensuring accurate and timely information exchange.

Faster Response Time

Allows sellers to quickly provide updates, leading to better customer service and satisfaction.

How does the EDI 869 work?

  1. Initiation: The buyer sends an EDI 869 Order Status Inquiry to the seller.
  2. Processing: The seller processes the inquiry, checking the current status of the order in their system.
  3. Response: The seller responds with an EDI 870 Order Status Report, detailing the order’s current status, including any shipments, backorders, or cancellations.

Segments of an EDI 869

The 869 contains various segments that facilitate the exchange of detailed information regarding the inquiry. Below are some of the key segments typically found in an EDI 869 transaction set.

  1. ST – Transaction Set Header: Indicates the start of a transaction set and assigns a control number.

  2. BIA – Beginning Segment for Inventory Inquiry/Advice: Used to indicate the beginning of an Order Status Inquiry transaction and to provide basic information about the inquiry.

  3. REF – Reference Identification: Provides additional information about the inquiry through various reference numbers or identification numbers, such as purchase order numbers or inquiry reference numbers.

  4. DTM – Date/Time Reference: Specifies relevant dates and times for the inquiry, such as the inquiry date or the requested delivery date.

  5. N1 – Name: Identifies a party by name. This could be the buyer, seller, or other related parties. It often includes additional identification information.

  6. PER – Administrative Communications Contact: Provides contact information for individuals or departments responsible for the transaction.

  7. LIN – Item Identification: Specifies the item being inquired about, often in conjunction with product/item identifiers.

  8. UIT – Unit Detail: Provides details about the units of measure related to the items being inquired about.

  9. QTY – Quantity Information: Specifies quantities related to the inquiry, such as the quantity ordered or inquired about.

  10. SE – Transaction Set Trailer: Indicates the end of the transaction set and provides the total number of segments included in the transaction set.

EDI 869 Specifications

The EDI 869 X12 Transaction set is used to provide order status updates in an industry-standard specified format.


The American National Standards Institute (ANSI) chartered the Accredited Standards Committee (ASC) X12 to develop uniform standards for inter-industry electronic exchange of business transactions, namely electronic data interchange. ASC X12 also contributes to UN/EDIFACT messages that are used widely outside of the United States.

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Looking for more? We got you!

We got the goods to help you utilize your EDI services effectively. We encourage you to explore our available resources below

Full List of EDI ANSI X12 Documents and Transactions

Read the full list of EDI x12 Documents and Transactions. PDF version available for download!

The Complete EDI Guide

Dive into this complete guide to all things EDI. From the history to EDI to the costs of doing EDI, this guide covers it all! Dive in

Getting Started with EDI

EDI can make life so much easier for businesses that need to pile through hundreds of pages of reports, invoices and data. Sounds great—but what does your business need to get started with EDI? Find out where to start!