EDI 180 - Return Merchandise Authorization and Notification

The EDI 180  Return Merchandise Authorization and Notification is a type of electronic data interchange transaction set that is used by retailers and suppliers during the returns process. It can be used as both a request and an authorization, as well as a notification document. 
EDI-x12 transaction codes

View the full list of EDI X12 documents and transactions

What is EDI 180?

An EDI 180 Return Merchandise Authorization and Notification, is used by retailers and suppliers during the returns process. It can be used as both a request and an authorization, as well as a notification document. For example retailers use the EDI 180 to request authorization for a merchandise return, as in the case of damaged or defective products. Retailers can also use this document to notify suppliers about consumer returns to their stores. 

Upon receiving an EDI 180 the receiver will reply with an EDI 997 Functional Acknowledgement 

This electronic document complies with the ANSI X12 EDI specification.

Benefits of the EDI 180

All EDI documents are securely encrypted in transit, allowing trading partners to send sensitive data safely. Using the EDI 180 can help streamline the returns process for both retailers and suppliers. 

Reduced Manual Effort & Elimiated Errors 

Improve Cash Flow

Returns are processed and reconciled quickly 

How is an EDI 180 Used?

An EDI 180 Return Merchandise Authorization and Notification contains information about a merchandise return. The EDI 180 can be used for the following purposes: 

  • To make a merchandise returns request
  • To request for authorization
  • To request a disposition of the return
  • To notify about the return
  • To notify about the consumer return

Components of the EDI 180

EDI 180 transactions include key information about a return. Because EDI 180 can be sent bi-directionally for multiple types of communications, the document also needs to specify its specific use case. Key data that may be included on EDI 180:

  • Product information (SKUs or UPCs)
  • Authorization, request, or notification 
  • Reason for return 
  • Shipping information 

EDI 180 Specifications


The American National Standards Institute (ANSI) chartered the Accredited Standards Committee (ASC) X12 to develop uniform standards for inter-industry electronic exchange of business transactions, namely electronic data interchange. ASC X12 also contributes to UN/EDIFACT messages that are used widely outside of the United States.

Frequently Asked Questions

  • An EDI 180 transaction is an electronic data interchange (EDI) document used in healthcare billing. Specifically, it’s the Health Care Claim Payment/Advice transaction set, which provides payment information from payers to providers regarding healthcare services rendered.
  • The EDI 180 transaction typically includes details such as payment amounts, adjustment reason codes, and information on how the payment was calculated. It may also include information about any denied claims and reasons for denials.
  • EDI 180 transactions are used by healthcare providers and payers, including insurance companies and government healthcare programs, to communicate payment information related to healthcare claims.
  • Using EDI 180 transactions offers several benefits, including increased efficiency in processing healthcare payments, reduced paperwork, faster payment cycles, and improved accuracy in payment reconciliation.
  • EDI 180 transactions are transmitted electronically between trading partners using secure communication protocols such as AS2 (Applicability Statement 2) or SFTP (Secure File Transfer Protocol). This ensures the confidentiality and integrity of the payment information being exchanged.

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Commport EDI Buyers Guide

Full List of EDI ANSI X12 Documents and Transactions

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