Prepaid | Annual
Commport Prepaid Support Packages
- Usage of the prepaid time can start immediately
- Support time is tracked to the minute with a 15 minute minimum.
- The time will be available to the customer for three years
- Best package if your estimated hours required annually do not exceed 10.
Commport Annual Support
- Invoiced Monthly
- Renewed Annually
- At the end of each year the unused hours will not be carried over.
- Cases are tracked by the minute with a 15 minute minimum.
- Best package if estimated hours required annually are 12+.
As a customer centric service organization, Commport is always striving to ensure that our customers are satisfied with the solutions and services that we offer.
With our support packages you get,
Dedicated 1 on 1 Support
Commport Representative will work with you to solve any problems you have
Save money with support packages instead of commport standard support pricing
Usage of the packages can start immediately.
Services Available With Support Packages,
- Mapping changes
- Consultations or professional services
- Report changes
- Trading partner requests
- Translation changes
- Updates to lookup tables
- Changes to Internet EDI (Excluding bug fixes)
- And more..