Customer Satisfaction – 2017 Survey Results

We're Proud of the Results from our Customer Satisfaction Surveys! Commport takes customer satisfaction seriously.  We know that our clients expect our EDI, VAN, and GDSN services to work flawlessly.  A high degree of customer satisfaction indicates that we're doing our job.  Supporting our clients so that they can focus on their business and their customers.  That's why we ask our clie....

Total Cost of Ownership and Cloud EDI

If you are using a Cloud EDI solution you should consider your total costs of ownership. All the direct and indirect costs might be adding up and it may be time to consider moving to an integrated solution.

Like many businesses you probably faced the requirement to do EDI with one of your customers at some point.  At the time you were probably looking for a “cheap and cheerful” solution with low-up front setup costs and minimal on-going rates to keep the total costs of doing business with that customer as low as possible.  Makes sense.  If this sounds familiar, you probably went with an on-line or ‘Cloud EDI’ solution.  Using a Cloud EDI system, you login to a web application to retr....